Verbal Vs. Non-Verbal Communication

Did you know that only 10 to 20 percents of human communication is verbal?
Of course you perceived that the rest is non-verbal communication.

But even if the verbal communication is only a small part of the communication, let's take a look on it.

There are different kinds of verbal communication : small talk, topics, vocabulary, adressing, using names, expressing opinion, asking questions and so on

What is the small talk ?
"chatting about things that won’t offend anybody but share ideas etc..."
-that won't offend anybody- it sounds like we use that kind of communication to deal with people we don't know, yes that's true. Actually that sort of verbal communication is more important than it looks like. In some countries, business managers can not conclude any contract with the partnerships before having at least 30 to 60 minutes of small talk. Well, some people consider you should know people before negociating with them...

And what about non-verbal communication ?

So as i said, it represents more than 80 % of our communication ! In that kind of communication the body language is quite important.
Indeed, I would not be able to speak without moving, the face, the hands, even the legs are quite important ! Some statements need to be pushed by the legs actually :) ! Some words need to be mimed by the hands and so on.
Try to focus on the movement of a person who is speaking (espacially a person from a mediterranean or african country), if that person wants to explain for example :
"yesterday I went to the swimming pool, it was a huge swimming pool", when that person pronounces the word huge, his hands are miming the notion of hugeness, his eyes and his mouth are full-opened, and so on. It is not something we use to focus on, but without that, the communication will be very less dynamic.
The meaning of the words can be even very different because of the body language, some jokes can be interpreted very easily with the body language, but if you say it in another way, it can be interpreted as a disrespect...

Some persons use that body language as a way to make people laughing, as very famous humourists like Benny Hill (picture)